(Junior) IT Support Specialist

Permanent employee, Full-time · Baar

Your tasks
We are seeking a Junior IT Support Specialist to join our team. The successful candidate will be responsible for providing first-level IT support to our employees in Switzerland and in our other locations, currently NY Office, ensuring that their technical issues are resolved in a timely and efficient manner. 
 
Responsibilities:
- Provide first-level IT support to employees, including troubleshooting hardware, software, and network issues. 
- Respond to support requests via phone, email, and in-person.
- Escalate complex issues to senior IT staff as needed.
- Maintain accurate records of support requests and resolutions.
- Travel to other company locations as needed to provide on-site support.
- Work on projects supporting senior IT staff.
Your Profile
- Strong technical skills, including experience with Windows, Microsoft Office, and common hardware and software applications.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Relevant education or experience in IT support is preferred.
About us

Founded in 2011, Montana Capital Partners ("mcp") is an established secondary private equity investment manager in the European and North American mid-market with a focus on buyout and growth investments. mcp pursues a differentiated investment approach centered on proactive sourcing, customization of liquidity solutions for counterparties, mitigation of the risk profile of its transactions and focus on the secondary mid-market. mcp employs close to 40 professionals and has invested in more than 125 transactions since its inception. Through the course of time, mcp has built a leading global sourcing network and in-house database, in addition to state-of-the-art tools and proprietary financial models that have been developed, refined and tested for more than a decade. As an adviser to five funds, all of them raised at their respective hard caps, mcp manages total assets in excess of EUR 3.5bn billion for its investors.

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